Blog · Retail Technology & Innovation Strategy
Insights from the
operating room.
Retail technology, AI strategy, and hardware operations — written by a COO who has deployed it in the field.
Browse by Topic
Strategy Hub
Self-Service in Retail
Kiosks, self-checkout, ROI frameworks, AI loss prevention — and the free whitepaper.
Strategy Hub
AI in Retail
Agentic commerce, generative AI, POS innovation, and real ROI measurement for retail operators.
Regional Guide
Retail in Latin America
Trends, case studies, and technology deployments across LATAM — written from firsthand experience.
Free Resource
Whitepaper The Self-Service ROI Gap — Free Download →Featured Post
-
Self-Checkout Just Passed Staffed Lanes at 54% of Transactions. The Shrink Problem Is Not the Technology. It Is the Deployment.
The largest study of self-checkout loss ever conducted was published in June 2026, and its headline finding changes how retailers should think about the entire self-checkout question. Led by Professor Matt Hopkins of the University of Leicester and commissioned by ECR Retail Loss, the study analyzed millions of transactions across 39 retailers with a combined…
