COO  ·  AI STRATEGIST  ·  AUTHOR  ·  FOUNDER OF BIWITECH

AI, self-service,
and the future
of stores.

Tech executive, hardware strategist, and the founder behind Biwitech’s retail transformation across Latin America and the U.S. Operating frameworks, AI strategy and leadership essays from the room where it ships.

4 countries · Retail hardware shipped ·  TechRound · Top 50 Women 2026
Adriana Rivas - Retail Tech Expert

My value proposition

Cutting-edge hardware,
paired with real-world strategy.

I help retail and hospitality businesses thrive — not by installing technology, but by redesigning the question first.

01

Innovation for Retail

Self-service kiosks, POS systems, digital signage, and shelf displays — designed and shipped to lift operational efficiency and customer experience.

4 countries  ·  LatAm + U.S.

02

Tech-driven Leadership

A decade of digital transformation. Bridging innovation and execution. Turning complexity into a roadmap a team can actually ship.

10+ years  ·  Operating role

03

LatAm & U.S. Expertise

Adapting and scaling retail technology across diverse markets — strategic insight paired with hands-on product leadership for sustainable growth.

EN / ES  ·  Bilingual practice

Recognized milestones

International recognition
for innovation & impact.

Gold Stevie®  ·  2026

Thought Leader of the Year

American Business Awards · Business Products category.

Founder

Creator of Biwitech

Enterprise-grade retail hardware shipped in 4 countries, including the U.S.

Amazon  ·  2025

#1 Hot New Release

Top 20 Bestseller — Retailing Industry. Author, How to Implement Self-Service Without Failing.

Silver  ·  2025

Nonfiction Book Awards

Recognized by the Nonfiction Authors Association for clarity, authority, and industry impact.

Bronze  ·  2025

Chief in Tech Leader of the Year

WomenTech Global Awards · among 1,760 leaders from 128 countries.

TechRound  ·  2026

Top 50 Women in Startups & Tech

Among the top 50 women driving global tech innovation.


Latest insights

From the blog

View all →
How to Implement Self-Service Without Failing

The Book  ·  Available Now

How to Implement Self-Service Without Failing.

A field manual built from a decade of shipping kiosks, POS, digital signage and ESL across Latin America and the U.S. — written for the operators who have to make it work on Monday.

#1

Amazon Hot
New Release

Silver

Nonfiction Book
Awards · 2025

5★

Readers’ Favorite
2025

Newsletter  ·  The Friday Note

Insights from the
operating room.

Insights, tools and stories from the frontlines of retail innovation — delivered to your inbox. No funnels, no upsells. Unsubscribe in one click.

COOs, founders, operators  ·  LatAm + U.S.

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